Frequently Asked Questions

Yes, this is our core expertise. We analyze the rejection reason, review your policy terms, gather supporting evidence, and represent you through the insurer's grievance process, IRDAI's IGMS portal, and the Insurance Ombudsman. We've recovered ₹50Cr+ in rejected claims.

Common: Claim form, policy document, ID proof, medical reports/bills (health), FIR and survey report (motor), death certificate (life). Specific requirements vary by claim type. We provide a customized checklist.

IRDAI mandates: 30 days for straightforward claims, up to 90 days if investigation needed. With our assistance, we expedite by ensuring complete documentation upfront and regular follow-up. Most claims settle in 15-30 days.

Insurers must settle within timelines. For delays, we escalate to the Grievance Redressal Officer, then IRDAI IGMS, then Ombudsman. Interest is payable by insurer for delays beyond 30 days (for non-investigated claims).

Premiums vary based on coverage type, sum assured, age, health condition, occupation, and location. GST of 18% is applicable on most insurance premiums. For life insurance, terms under 5 years are typically tax-free. Health insurance premiums include GST, and NCB (No Claim Bonus) can reduce motor insurance costs. Personal accident insurance is affordable starting from just ₹10 per day.

The best insurance depends on your family size, age, income, existing assets, health conditions, and goals. For families with children, consider term insurance with child riders for education funding. For health coverage, choose between individual and family floater plans based on budget. Motor insurance should include third-party liability and comprehensive coverage. Personal accident insurance is crucial for working adults.

Our initial consultation is completely free. We earn commissions from insurance companies when you purchase a policy through us, so there is no cost to you for advisory services.

Yes, we facilitate online policy purchases for multiple insurers including LIC, HDFC Life, ICICI Prudential, and others. We handle the entire process from comparison to application submission and policy issuance.

Typically 2-4 years depending on the insurer and policy. Under IRDAI's moratorium, after 8 years of continuous coverage without claims, insurers cannot deny claims for pre-existing conditions.

Family floater is cost-effective for young families. Individual plans are better if a family member has pre-existing conditions or if you want separate sum assured for each member. We help you decide based on your family profile.

Most policies cap daily room rent (e.g., ₹5,000/day). If you choose a room above this limit, the insurer applies proportionate deduction — reducing all claim amounts proportionally. We recommend policies with no room rent limits or high limits.

Yes, IRDAI allows health insurance portability. You can switch insurers without losing continuity benefits (waiting period credit for pre-existing diseases). We handle the entire porting process for you.

NCB increases your sum assured by 10-50% for each claim-free year, up to a maximum (usually 100%). It rewards healthy policyholders with enhanced coverage at no extra cost.

Standard policies cover hospitalization (24+ hours). Some plans offer OPD add-ons covering doctor consultations, diagnostics, and pharmacy bills. We can help you find policies with OPD benefits.

Insurance Regulatory and Development Authority of India (IRDAI) is the apex body regulating insurance in India. It protects policyholder interests, sets regulations, monitors claim settlement ratios, and operates the IGMS grievance portal.

File online at igms.irda.gov.in or call 1800-425-4732. You need your policy details and complaint description. IRDAI forwards it to the insurer for resolution within 15 days. We can file and follow up on your behalf.

A quasi-judicial body providing free, fair resolution of insurance disputes up to ₹30 lakh. You can approach after insurer's final rejection or 30 days of no response. No lawyer needed. We represent clients at Ombudsman hearings.

Term insurance provides coverage for a specified period (10-40 years) with lower premiums, paying a fixed sum if death occurs during the term. Whole life insurance provides lifelong coverage with premiums that increase with age, includes cash value accumulation, and continues until age 99. Term is suitable for those seeking high coverage at low cost for specific financial goals like children's education or mortgage protection.

A common rule is 10-15 times your annual income, plus outstanding debts, future goals (children's education, marriage), and inflation-adjusted living expenses for dependents. We provide personalized calculation during consultation.

Recommended riders: Critical Illness (lump sum on diagnosis), Accidental Death Benefit (additional payout), Waiver of Premium (premiums waived on disability), and Terminal Illness (advance payout on terminal diagnosis).

For high sum assured (usually above ₹50-75 lakh) or age above 40, medical tests are typically required. Many insurers now offer tele-medical or home-based tests for convenience.

Yes, NRIs can buy term insurance from Indian insurers. The process requires medical tests (can be done abroad at empaneled centers), and premiums are paid in INR. Coverage is worldwide. We assist NRIs with the entire process.

Third-party covers only liability for damage to others — mandatory by law. Comprehensive covers third-party plus own damage (accident, theft, fire, natural calamities). We strongly recommend comprehensive for complete protection.

Insured Declared Value (IDV) is the maximum claim amount for total loss/theft — essentially your vehicle's current market value. Higher IDV = higher premium but better coverage. We help you set the optimal IDV.

Yes, especially for cars under 5 years. Without it, insurer deducts depreciation on replaced parts (50% for plastic, 30% for rubber, etc.). Zero depreciation covers full replacement cost. Highly recommended.

No Claim Bonus gives 20-50% discount on own-damage premium for each claim-free year, up to 50%. It's transferable when switching insurers or vehicles. We ensure your NCB is preserved.

1) Inform insurer immediately, 2) File FIR for theft/major accidents, 3) Get surveyor inspection, 4) Submit documents, 5) Repair at network garage (cashless) or any garage (reimbursement). We assist with the entire process.

Life changes (marriage, children, job change, income increase) create coverage gaps. Policies bought years ago may have outdated sum assured, missing riders, or poor terms. Regular reviews ensure your coverage matches current needs and identify potential savings.

Annually, or after major life events: marriage, childbirth, job change, home purchase, salary hike, parents' aging, loan closure, or when insurers announce new products/rates. We offer complimentary reviews twice a year for clients.

Yes. We compare your current policy with market alternatives for better coverage, lower premiums, higher claim settlement ratios, and favorable terms. We handle the switching process including porting health insurance and surrendering/replacing life policies.